Nordic Unique Travels is one of the main travel companies located in Rovaniemi, Finland. We specialize in tours in Lapland - in Finland, North Norway, and Sweden. At the moment we have more than 100 tours and holiday packages in the Arctic Circle. Lapland is a great winter destination offering unforgettable experiences. Because of its nature, northern lights, winter activities, unique cuisine and accommodation and of course Santa Claus, it is very popular among customers from all around the world.
We are looking for a hotel manager to join our team in Aito Igloo & Spa Resort.
Duration of the agreement: We are looking for potential candidates interested in this position for a longer period, but it will start with a 6-month contract from September 2023 with high possibilities to be extended.
Requirements:
-Bachelor's degree in hospitality, business administration, or a relevant field. -Minimum of 3 years experience in hotel management or a similar role. -Strong understanding of hotel management best practices and data entry software. -Outstanding interpersonal communication and customer service skills. -Exceptional leadership abilities with great attention to detail. -Fluent in English and other native languages (Spanish/French/Italian is a plus).
Basic Duties and Responsibilities: -Welcoming and registering guests once they arrive. -Overseeing personnel, including receptionists, kitchen staff, and office employees. -Monitoring employee performance and conducting regular evaluations to help improve customer service. -Collecting payments and maintaining records of budgets, funds, and expenses. -Resolving issues regarding hotel services, amenities, and policies. -Organizing activities and assigning responsibilities to employees to ensure productivity. -Creating and applying a marketing strategy to promote the hotel's services and amenities. -Coordinating with external parties, including suppliers, travel agencies, and conference planners. -Evaluating hotel performance and ensuring compliance with health and safety rules. -Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
If you believe you are enthusiastic and have the expected skills, send your cover letter and CV in PDF files to our human resource team at hr@nordictravels.eu. (Please kindly add "Hotel Manager" to the email title.)
Please note that we will only contact the candidates whom we believe might be suitable for the position.