Safartica is a privately owned DMC, safari house and activity provider operating in the city of Rovaniemi, skiing resorts of Ylläs and Levi, and Saariselkä from December 2023. We provide all land services, including accommodation, transfers, and our own nature activities such as snowmobiling from 2 hours to 1-week Expeditions, husky, and reindeer safaris from 500 m to overnight adventures, Aurora tours, forest skiing, ice floating to mention few. We believe in individual, meaningful experiences and personal service and ongoing product, service, and expertise development. Experts in Lapland land services, we are creative, flexible, and reliable, join us for an adventure!
We are currently recruiting OPERATIONS MANAGER to SAARISELKÄ for winter season 2023-24
Your work is to plan, execute and supervise daily operational work. You are the closest supervisor for the safari guides and take care of all logistics of people, snowmobiles, and transportation. Work tasks include customer service by email, phone and face-to-face, describing and selling activities, use of reservation systems and cashier, and co-operation with operation team and suppliers. Work is done mainly in English but as you will be in contact with our local suppliers, Finnish language skills will work as a huge benefit for you.
We expect from you:
- experience of working in tourism business
- fluent English
- knowledge of the area
- driving license
- organization and efficiency skills
- skills to cope with fast-changing environment and under pressure
- sales spirit and flexibility
- knowledge of Microsoft Office -tools
The following are considered as advantage:
- Knowledge of reservation systems (Travius, Bókun)
- Finnish and French language skills
We offer an international working environment in growing organization.
Work starts in mid-October 2023 and continues at least until end of March 2024
Please send us an open application & CV with photo to email@example.com, remember to add "Operations Manager Saariselkä" to the title. The position is filled once the right person is found.